Last Updated: 15 October 2022
Custom Agreements Policy
Smallize, is a technology company focused on building the best software products in the world. In order to maintain that focus we have a small business team, so that we can have a greater number of developers and support staff. The time and costs associated with negotiating and managing custom agreements is high; therefore, our agreement policies must be more conservative so that we can continue to build better products and services.Pre-purchase Agreements
Pre-purchase agreements are any agreements requested prior to a purchase being made. Examples include nondisclosure agreements, evaluation agreements and other similar documents. Smallize is unable to accommodate any pre-purchase agreements. Our End User License Agreement contains language for evaluations, and confidentiality. The terms of the End User License Agreement apply once an evaluation is installed, so it’s possible the End User License Agreement may contain the types of assurances requested in other pre-purchase agreements.Customized License Agreement
Smallize is willing to accept limited changes to our End User License Agreement. All changes must be made in the Smallize agreement wizard. The wizard outlines areas of the license agreement that Smallize is willing to change, to minimize negotiation time, in order to make efficient use of our clients’ time and resources.
One must be willing to purchase Enterprise Support in order to negotiate a custom license agreement. More information regarding Enterprise Support can be found in the support section. If negotiations are unsuccessful, then there is no obligation to purchase Enterprise Support. Contact the sales team for access to the Smallize agreement wizard.
The negotiation of a customized license agreement is expected to be fully concluded in a reasonable time. In the event an agreement cannot be settled upon in a timely manner Smallize reserves the right to charge an additional fee.
